Noumenal - Frequently Asked Questions
We hope to solve all your doubts here, if you do not find what you are looking for: you can always write to us or call us by visiting the contact page .
About our garments:
We want to offer you more for less , we take care of the choice of each detail of a garment: from the fabric, the thread or any detail of the clothing. We personally do the design, pattern making and clothing ourselves. That is why each garment is unique. And by not being subject to large production chains, we manage to control the final price of the product.
From start to finish, Nouménico's production process is manual and customizable . Here you have our Size Guide .
About our prints:
Our prints are handmade and do not generate waste in the environment. The printing process has been developed in our workshop and results in brilliant prints that do not lose color, a unique methodology capable of coloring the fabrics and offering us all the creative freedom that traditional printing did not offer us.
Each print color is made in a unique way and each piece is stamped manually, this process gives rise to unrepeatable garments , manufactured and where every little detail makes the result unique.
If you want to vary any of the prints you have seen on our website or you want a special one for yourself , you can contact us : we will be happy to carry out your ideas.
About our production:
We control every step of the production of our garments. All our raw materials have been produced in the European Union. At Nouménico we personally take care of each step of production, always trying to benefit local businesses and small businesses .
Learn more about the people behind Noumenic .
About payment:
Payment method data and credit card information will not be stored. Our secure payment platform is part of Shopify, a leading ecommerce company that is in charge of encoding your payment details so that the purchase is 100% reliable.
About shipping and returns:
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SHIPMENTS:
Our shipments arrive at the place where you indicate us within a period of 3 to 10 days through the Postal service. If you have a problem with any of the packages, we can track it if you contact us .
The reception time from when you make the payment until you receive the shipment may vary depending on the volume of orders we have at that time. We will inform you by email when your package has left the Atelier. If you have any questions, contact us.
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CHANGES
If you need a change you can let us know by contacting us , via email or phone.
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RETURNS:
We accept returns of garments within 10 days of receiving your package.
Return conditions:
- Do not exceed the period of 10 days from receipt of the order
- The garment must keep the original labeling and the packaging with which it was delivered.
- Returns of accessories and complements are not allowed.
How do I make my return?
- You can send the garments to our Atelier. See contact details .
- To make the refund effective, we will receive and check the garments. Once the return is approved, you will receive an email informing you of the refund. Its receipt may vary in time depending on your bank.
- Nouménico is not responsible for shipments made by third parties.